Frequently Asked Questions

  • How do I place an order at Oh Coco?

    To place an order, simply browse our online store, add the products you like to your cart and follow the payment instructions. It's a simple and secure process.

  • What payment options are available?

    We accept various forms of payment, including credit and debit cards (Visa, MasterCard, American Express), GooglePay, Apple Pay, Klarna, Afterpay,

  • How long does it take for my order to arrive?

    Delivery time varies depending on the shipping option selected. Standard shipping usually takes 5 to 7 business days, while express shipping takes 2 to 3 business days. 

  • Can I track my order?

    Yes, once your order has been shipped, you will receive a tracking number by email. You can use this number to track the status of your shipment in real time.

  • What is your return policy?

    Please visit the following site SHIPPING & RETURN POLICY

  • Do you ship internationally?

    We are not offering this service as of now

  • How can I contact customer service?

    You can contact our customer service team by sending an email to info@ohcocostore.com or chat. We are here to help you with any questions or problems you may have.


    Hours of operation via chat : Mon - Fri: 9:00 am - 5:00 pm - East Coast 

    Sat - Sun: Closed 

  • Do you have a physical store?

    Currently, Oh Coco is an online store. However, we strive to offer an online shopping experience that is easy, convenient and secure for all our customers.